Have someone on at the hours you say
Live chat is open from 10am to 5pm.
No it's not
1
vote
Tom
shared this idea
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Hey Tom,
Sadly, lunch breaks, holidays and meetings often pop-up and we miss the odd chat.
We do apologise for the inconvenience you experienced at the time.
Please note that this space is for OpenBay Pro suggestions and features.
Our customer Service team is on hand to assist and if away an offline message will be replied too as soon as possible including weekends.
Thanks for your time to comment.